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Nov 24, · Active listening techniques include: Building trust and establishing rapport. Demonstrating concern. Paraphrasing to show understanding. Using nonverbal cues which show understanding such as nodding, eye contact, and leaning forward. Brief verbal affirmations like “I see,” “I know,” “Sure,” “Thank you,” or “I understand”. 3 MODES OF LISTENING RESPONSIVE LISTENING demonstrates to the speaker that you’re listening and understanding what they’re saying while encouraging them to continue talking. Responsive Listening 5 • Nervous gestures • Yawning • Looking at your watch NON-VERBAL RESPONSES • Smiling • Appropriate facial expression. Oct 28, · It’s important to keep in mind that these listening skills are based in the American style of communicating. If your consultee seems uncomfortable or confused, try something else. he three the main techniques for active listening are paraphrasing, clarifying and summarizing. Paraphrasing is restating the speaker’s thought, in your own words. For instance, “I think .
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